Quotify Academy · Help & FAQs

Get past the question holding up your quote.

Start with the answer that matches your project. Each answer links to a useful task or a direct support route.

Guide updated 9 October 2026 · Written instructions with practical checks

Common questions

Where do I sign in?

Open Quotify sign-in. New to Quotify? Create an account for the free first complete project. If you cannot access an existing account, use the recovery options on the sign-in screen or contact Reuben with the account email and what happened. Do not send your password.

What is a useful first project?

Use a real, non-urgent whole-building quote such as an extension, refurbishment or conversion. A project you know gives you a basis for checking quantities, scope and rates. Isolated small trade or maintenance tasks may not be the best match for the complete workflow.

Follow the first-project guide.

What does the free first project include?

The first complete project includes the project details, estimate, risk breakdown, client reports and internal reports. It is a chance to review the whole workflow on one suitable job. Check the current purchase/plan details in your account before starting paid work; this does not promise unlimited regeneration.

Which files and site information should I use?

Use current drawings, specifications, schedules and relevant notes affecting scope or price. Keep a document register and leave out superseded revisions. Record access, protection, occupied areas, supplied items and missing selections. Follow the file guidance shown by the uploader for supported formats and size limits.

Use the source-pack task and the editable preparation checklist.

How long should I wait for a first pass?

Follow the progress and expected-time message in your workspace. Processing time is separate from checking the estimate and getting supplier clarifications. If an error appears, or progress is unclear beyond the guidance shown, use the generation checks before initiating another run.

We are not using one customer’s timing as a promise for every pack or a future release.

Does generated content mean the quantity or price is approved?

No. Check scope, quantity source, unit, labour, material match, rate and assumptions before accepting a line. Confidence and completeness are review aids. If a source label does not match the evidence, verify the quantity and record the discrepancy.

Check one line from source to price.

Can I use my own pricing evidence?

Use your own current supplier evidence, labour basis and commercially appropriate rates when reviewing the estimate. The Settings walkthrough covers plant, trade rates and the price-library controls shown in that workflow. Check unit, product and scope compatibility before accepting a match; a similar product name alone is insufficient.

See a completed material-price review example.

When should I regenerate or revisit a quote?

Use regeneration when the source or scope has materially changed, then recheck affected lines and totals. Preserve the issued version and your important reviewed decisions first. Do not assume old quotes automatically adopt a new release or that regeneration preserves every edit. If the change affects issued work, ask for help before replacing the customer-seen basis.

Which report should I send?

Use the Client Budget Report for a plain-English summary, Scope of Work for the formal quotation, and detailed reports when the recipient needs the itemised basis. Keep internal cost, material and QS-style working reports for their intended audience. A QS-style report is not independent professional sign-off.

Compare the report choices and prepare the client output.

What if the PDF or spreadsheet total looks different?

Pause before issue. Check the quote version, active/excluded scope, report template, margin, contingency, VAT and displayed precision. Internal cost and client price must be compared on the same basis. Open the actual downloaded file rather than judging a preview alone.

Follow the report-total checks.

Will the materials/pricing update change an existing project?

The materials/pricing update is in test. This guide does not confirm it as released or assume a saved quote is migrated. Check Product Updates for confirmed availability and any action for existing projects. Keep your issued documents and original inputs.

Still stuck? Tell Reuben which project and step you are working on, what you expected and what happened.

Contact Reuben